Refund policy

Returns & Refunds

Because each item is handmade or made to order, I do not accept returns, exchanges, or cancellations once an order has been placed.

If your order arrives damaged or you receive the wrong item, please contact me within 7 days of delivery. Include your order number and photos of the item and packaging so I can make it right.

If your package is marked as delivered but cannot be located, please contact your local post office or shipping carrier first. Unfortunately, I cannot replace or refund orders that are lost or stolen after they have been marked as delivered.

Please double-check your shipping address before placing your order. Orders shipped to an incorrect address provided by the customer are not eligible for a refund. If a package is returned to me due to an incorrect or undeliverable address, the customer is responsible for any additional shipping costs to resend the order.

If you have any questions before placing your order, feel free to reach out. I'm always happy to help!