Shipping policy
Shipping Policy
Thank you for shopping with Fartsancrafts!
Processing Time
All orders are handmade or made to order. Please allow the processing time listed on the product page before your order ships. Processing times do not include weekends, holidays, or shipping transit time.
Shipping
Orders are shipped through USPS or another trusted shipping carrier. Once your order has shipped, you will receive a tracking number by email if one is available.
Delivery estimates are provided by the shipping carrier and are not guaranteed. Shipping delays due to weather, holidays, or carrier issues are outside of my control.
Shipping Address
Please make sure your shipping address is correct before placing your order.
If an order is returned because of an incorrect or incomplete address provided by the customer, the customer is responsible for the cost of reshipping the package.
Lost, Stolen, or Delayed Packages
Once a package has been marked as delivered by the shipping carrier, I am not responsible for lost or stolen packages.
If your package is delayed, lost in transit, or arrives damaged, please contact me as soon as possible. I will do my best to help you work with the shipping carrier to resolve the issue.
Damaged Orders
If your order arrives damaged, please contact me within 7 days of delivery with your order number and clear photos of the damaged item and packaging so I can review the issue and help find a solution.
Questions?
If you have any questions about your order or shipping, please reach out through the contact form on the website or by email. I'm always happy to help!